At El Paso Water Quality, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and address when you schedule a free water test.Any additional information you voluntarily provide during our consultation or in communication with us.

We do not collect sensitive financial or medical information.

2. How We Use Your Information

We use your information to:

Schedule and conduct free water tests.Provide educational resources about water quality.Improve our services and customer experience. Contact you for appointment confirmations, follow-ups, or updates.

3. Data Protection & Security

We implement security measures to protect your personal information from unauthorized access or misuse.Your information is stored securely and is not sold or shared with third parties for marketing purposes.

4. Sharing of Information

We do not share your personal information with third parties, except in the following cases:

If required by law or government authorities.If necessary to prevent fraud, protect safety, or respond to legal requests.

5. Your Rights & Choices

You have the right to request access to or deletion of your personal information. You can opt out of communications from us at any time by contacting us.

6. Cookies & Website Tracking

Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings if you do not wish to be tracked.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Contact Information

If you have any questions about our Privacy Policy or how your data is handled, please contact us:

📧 Email: [email protected]
📞 Phone: +1 810-379-4421

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services.

By using our website and services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.